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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Monica Gonzales

Monica Gonzales

May 14, 2024

5  out of  5
rating by Monica Gonzales
"Kudos to Valerie Gonzales, the State Farm Representative, for expediting our claim process and securing same-day approval for payment. 🙌 She not only has the best customer service, she goes above and the distance to get the coverage you need. She is also very knowledgeable and has years of experience. I highly recommend State Farm Insurance."
We responded:
"Thank you Monica for the great review and thank you for recommending us. Our goal is to provide quick and excellent customer service and Valerie does a great job of doing this. "
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carlos mireles

December 5, 2023

5  out of  5
rating by carlos mireles
"Excelente atención de Priscilla Mata busca la mejor póliza de seguro de auto y de vida para su cliente pensando en que el cliente este gusto con lo que paga 👌"
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Pamela Allen

September 17, 2023

5  out of  5
rating by Pamela Allen
"Best customer service. I've been with them for 9 years. Wouldn't go anywhere else."
We responded:
"Thank you, Pamela! Our office always strives to provide an outstanding customer experience. We appreciate your continued loyalty. "
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Vikkie Cerda

May 6, 2023

5  out of  5
rating by Vikkie Cerda
"Great experience. Great service."
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Julie

February 5, 2023

2  out of  5
rating by Julie
"Super friendly staff but did comparisons and they were a whole lot more! Found another reputable company for 1/3 their cost. How can one be so different from another!?!"
We responded:
"Hi Julie, first of all, thank you for giving us an opportunity to earn your business. I hope you give us another opportunity in the future to earn your business. Please feel free to bring in your new current coverages so that we can compare and hopefully give you more insight on the difference in coverages and price. "
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William Martinez

October 13, 2022

5  out of  5
rating by William Martinez
"I have been a customer of Daniel Reza for many years. Edie and most recently Rita have been the agents that have taken care of all my policies. They are very thorough, courteous, and answer all my questions every single time. I have e-mailed Rita if the office happens to be closed and she or Edie always respond in a timely manner. I have referred family and friends to Rita and like me are very happy with the services and prices provided."
We responded:
"Thank you William, its great to hear these comments from our customers. Edie has been with my office for 14 years and she has a lot of customer experience and knows the State Farm Products extremely well. Rita also has about 20 years in the customer service and sales arena. They both enjoy taking care of customers and will go the extra mile to help them with their insurance needs."
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Ricardo Leal

August 9, 2022

5  out of  5
rating by Ricardo Leal
"I would like to commend Edie Tolentino for her great help in taking care of my auto accident claim would strongly recommend her for future customers. Great customer service."
We responded:
"Thank you Ricardo, Edie has 14 years with us and is great in helping customers. She truly enjoys reviewing and explaining coverages to all her clients."
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ratedsc1

July 30, 2022

1  out of  5
rating by ratedsc1
"I hate to be that person to give a bad review. Its just a personal experience. I have the premium plan. My car insurance went from $85 to now $95 out of no where without notice. I got a crack on my windshield so I went to a business in the parking lot outside of a mall and it said "Free with Insurance." I contacted Daniel Reza insurance and told them about the crack and they didn't want to pay for it. They said I have to put $500 down. They gave me a different number to contact to file a claim and their voice numbers to press for directions was not working. I thought to myself, ok I'm paying $95 a month to this insurance, and they don't want to pay $90 to fix the crack on the windshield. Doesn't makes sense... I was upset."
We responded:
"Thank you for your response and I am so sorry you had to go through this bad experience; unfortunately quite a few windshield repair centers advertise like this and mislead customers. It looks like you have a $500 deductible on your automobile insurance. I would like to extend an invitation to come by the office and requote your insurance with a lower deductible. It Is standard practice with SF to notify customers 30 - 60 days in advance of their upcoming renewals. I apologize if you did not receive your notice. This happens sometimes when customers move. Please don't hesitate to call our office to review and explain your automobile insurance policy and to verify your information is correct so that your are happy with your coverages and deductibles."
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jose rigdon

July 29, 2022

5  out of  5
rating by jose rigdon
"I received excellent insurance information from Ms Rita Garza. Well done."
We responded:
"Thank you Jose for your comment. Rita provides excellent customer service."
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Norma Salinas

July 29, 2022

5  out of  5
rating by Norma Salinas
"Great environment and great prices with better coverage!! Thank you Pris for all of your help!"
We responded:
"thank you Norma. We appreciate your kind words. Also be aware that we do have 24 hour service, so no matter what time you call my office you can speak with a live representative."
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Angela Cruz

July 29, 2022

5  out of  5
rating by Angela Cruz
"Great Customer Service and affordable coverage! Priscilla and staff very professional and knowledgeable. Even with rates increasing state wide still got a great rate."
We responded:
"Thank you Angela. So glad to hear about your experience. Priscilla loves helping customers."
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Jorge Cruz

July 29, 2022

5  out of  5
rating by Jorge Cruz
"Great customer service. Got myself and my wife covered with everything possible for about $50 less a month on all my autos. Thank you Priscilla!"
We responded:
"thank you Jorge. so glad to hear that. Customer service is Priscilla's pride and joy."
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Sarah Rosas

July 20, 2022

5  out of  5
rating by Sarah Rosas
"My mom went in to see Valerie and I couldn’t be more happier with all the great advice, understanding and especially patience she has had with her!!! She is definitely a God Send!! Thanks again Valerie!!"
We responded:
"Thank you for your feedback and so glad to hear about our great service. Valerie does a great job and it is not uncommon for her to stay after hours and wait for customers or even come in on a Saturday and work with customers."
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Cristina Lopez

May 24, 2022

5  out of  5
rating by Cristina Lopez
"Valerie at state farm does a great job. She goes the extra mile to help me out. Please contact her for any insurance services."
We responded:
"Thank you Cristina. Valerie has been working in our office for a number of years and takes great prided in helping our customers."
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lucy rodriguez

May 18, 2022

5  out of  5
rating by lucy rodriguez
"Great prices Great service would like to give Valarie Gonzalez she always goes above n beyond she is my one to one go to insurance agent won't trade her she is always smiling and in a great attuide may God bless her in her job always greatly appreciated Thank u Valerie for always helping me out and thank u State farm for awesome employees"
We responded:
"Thank you Lucy for the great feed back. We truly appreciate all our customers and go the extra mile to help them out. Glad to hear you had an awesome experience."
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Christina

May 14, 2022

5  out of  5
rating by Christina
"Great customer service and super knowledgeable! I recently had to shop around for a new home insurance policy and I'm thankful to have chosen this particular office. Although all their staff is very polite and knowledgable, I'm especially thankful to Priscilla Mata. She was patient in answering all of my questions, she made it easy for me to understand the differences in the policies offered and she didn't make me feel pressured like other places I tried. Highly recommend! 👍👍👍"
We responded:
"Christina, you are correct. Priscilla has tremendous patience and knowledge about our products. Thank you for choosing our office and State Farm."
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Amanda Aguilar

May 10, 2022

5  out of  5
rating by Amanda Aguilar
"Priscilla Mata was amazing as always with helping find a better coverage, I even made the switch of carriers. I don't think that anyone else can go above and beyond than what she can! Highly recommend her to anyone!"
We responded:
"Thank you Amanda. We are so glad that we have lived up to your expectations."
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Ernesto Castañeda Diaz

May 5, 2022

5  out of  5
rating by Ernesto Castañeda Diaz
"We went to get a quote for my first car insurance and the answer and support delivered by Ms. Rita was just amazing!, the best to someone who is getting his first insurance could receive. Just the best attention!"
We responded:
"We are so glad you had a great experience at our office Ernesto. Please let your friends know about us."
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Ruby Aleman

April 18, 2022

5  out of  5
rating by Ruby Aleman
"I would like to thank Priscilla Mata for having great customer service and for always helping me out when I had any questions bout the insurance. I well definitely recommend state farm insurance to all my friends and family.."
We responded:
"Ruby thank you very much for the great feed back. We prided ourselves on great customer service and as you can tell Priscilla does an awesome job for us. Thank you for recommending our agency."
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Kayla Villarreal

April 12, 2022

5  out of  5
rating by Kayla Villarreal
"Our agent Valerie Gonzales helped me find the best plan for my wife & I. She answered any & all questions we had. Definitely recommend everyone to go to her for help!"
We responded:
"Thank you Kayla. I'm glad we were able to help you and please let us know if there is anything else we can do."
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Rocio Gonzalez

April 12, 2022

5  out of  5
rating by Rocio Gonzalez
"If you need someone to be there for you when you have a question about insurance, this is the place to go. Valerie Gonzales is always willing to help and try her best get you the best rate. I highly recommend Valerie for your insurance needs!"
We responded:
"Thank you Rocio we greatly appreciate your business and great comments. Please remember that we have 24/7 Good Neighbor Service to help you out for after office hours."
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Richard Mata

April 11, 2022

5  out of  5
rating by Richard Mata
"It's been a couple of months that I have been a client with Mr. Reza State Farm and it has been the best experience, from being able to call and ask for help understanding my policy to calling and asking for something as simple as an insurance card because I missplaced mine. Also thank you Priscilla for your patience with me. Thank you Mr. Reza for training and having such great employees."
We responded:
"Richard thank you very much for your feed back. We pride ourselves in giving great customer service and always try to place ourselves in our customers shoes. Priscilla takes great pride in helping customers and it shows. If there is anything else we can do, please don't hesitate to call, text or email us."
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Laura Mata

April 11, 2022

5  out of  5
rating by Laura Mata
"This is very nice and friendly office. Priscilla Mata has done a great job taking care of us since we switched from a different insurance group. I highly recommend Daniel Reza State Farm office to anyone for their insurance needs."
We responded:
"Thank you Laura for those kind words. We truly enjoy getting feedback from our customers. It's especially satisfying knowing that at the end of the day we were able to help you with all your insurance needs."
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Veronica Quintanilla

April 11, 2022

5  out of  5
rating by Veronica Quintanilla
"Organized, persistent and caring are the words I’d describe Valerie Gonzales. Her attention to detail and any concerns exceed your expectations. Give her a call for any questions or concerns you may have. You won’t regret it."
We responded:
"Thank Veronica for those wonderful comments and you have described our team member Valerie accurately. This is our team approach and we thank you from the bottom of our hearts."
Profile photo of Julie De La Rosa

Julie De La Rosa

April 11, 2022

5  out of  5
rating by Julie De La Rosa
"My husband and I were comparing life insurance prices. Valerie Gonzalez was able to provide us with same day quotes and made herself available to us to answer all of our questions. I highly recommend State Farm Insurance. Thank you Valerie!"
We responded:
"Hi Julie and thank you for reaching out to us for some life insurance quote comparison. It sounds like we accomplished our goal of hopefully helping you learn a little more about life insurance and understanding the value of it. Please reach out to us anytime should have any more questions."